Customer support
Straightforward worldwide delivery and practical support if something needs to come back.
No import taxes or customs duties.
Ordering from within the European Union? There are no import taxes or customs duties on your delivery from our EU warehouse.
No customs paperwork to arrange. Simply receive or collect your parcel.
Import costs prepaid. Customs paperwork handled.
All applicable import taxes and duties are included in your checkout total and paid with your order. We take care of customs clearance and the required documents.
No extra import payment on arrival. All you need to do is receive or collect your parcel.
If a carrier requests an additional import payment, contact us before paying.
Available delivery methods, costs and estimated arrival times are shown at checkout for your destination. Orders are carefully packed and tracking details are sent when the shipment leaves our warehouse.
The part stock quantities in our shop show the availability at the JP Group warehouse. Before shipping out to you there is approx. 1 week lead time needed for the parts to reach our warehouse. They are then checked and carefully packed before being shipped to you.
Contact us before sending anything back. Include your order number, the part number and a short explanation so we can confirm the correct return address and next steps.
Please compare the part number and application data before installation. Returned products should be unused, complete and in their original packaging unless the item is faulty.
English English 
Español
Deutsch
Français
Italiano